Frequently Asked Questions
Carpet Cleaning FAQ
How often should I have my carpets professionally cleaned?
Quick Answer: Every 6–12 months. If you have pets, kids, or heavy traffic, every 3–6 months.
Detailed Answer: Most homes should have carpets cleaned every 6–12 months. Homes with pets, children, or heavy traffic may need cleaning more often to maintain freshness, reduce allergens, and extend carpet life.
What carpet cleaning method do you use?
Quick Answer: We use hot water extraction, also called steam cleaning.
Detailed Answer: We use the hot water extraction method recommended by leading carpet manufacturers. This deep-clean process removes embedded dirt, allergens, and bacteria, leaving carpets fresh and safe.
Are your cleaning products safe for children and pets?
Quick Answer: Yes — we use eco-friendly, non-toxic products.
Detailed Answer: Our cleaning solutions are eco-friendly, non-toxic, and safe for children, pets, and allergy sufferers while still providing powerful cleaning results.
Can you remove all stains from my carpet?
Quick Answer: Most stains, yes. Some may be permanent.
Detailed Answer: We have a high success rate with stain removal, but no cleaner can guarantee 100% results. Success depends on the stain type, how long it’s been there, and any past cleaning attempts. We’ll always give an honest assessment first.
How long will it take for my carpets to dry?
Quick Answer: Usually 3–6 hours.
Detailed Answer: Drying time depends on carpet thickness, weather, and ventilation. Our high-powered extraction removes most moisture, and we can use air movers to speed up drying if needed.
Do you also clean upholstery, rugs, and mattresses?
Quick Answer: Yes — we clean carpets, upholstery, rugs, mattresses, and tile and grout.
Detailed Answer: We offer a range of cleaning services, including upholstery, rug, mattress, and tile and grout cleaning. Many customers combine services for convenience and savings.
How much does carpet cleaning cost in Perth?
Quick Answer: It depends. Call for a free quote.
Detailed Answer: Prices vary based on the number of rooms, carpet condition, and any extra treatments like stain protection. We provide clear, upfront pricing with no hidden fees.
How do I prepare my home before you arrive?
Quick Answer: Vacuum, move small items, and secure pets.
Detailed Answer: Before we arrive, vacuum high-traffic areas, move small furniture or fragile items, and make sure pets are secure. We can move light furniture and work around heavier pieces.
Why choose Nice n Clean Carpet Cleaning?
Quick Answer: We’re local, experienced, and guarantee our work.
Detailed Answer: We’re a local Perth family business with years of experience, certified technicians, eco-friendly products, and a 100% satisfaction guarantee. We treat every home like our own.
How do I book a carpet cleaning service?
Quick Answer: Call, text, or book online.
Detailed Answer: Booking is simple — call, text, or use our online form. We offer flexible appointment times and confirm your booking with all the details you need.